Software development is one of the significant and necessary profession in the global scenarios. All the fields in the world like finance, transport, education, design, government and private sectors of the professions using software day to day life. In this, software development process contain the different type of process for meet the client requirements. For the competency of the competitors, it is very difficult to retain the clients. It will create the uncertainty of the software field, also, it will create the multi criteria decision making issues. To overcome the above issue, in this work, will identify the important attributes from the software requirement analysis phase with the help. Applying the intelligent agent system for allocation of the survey and receiving the opinion through the questionnaire generated by the intelligent agent. © 2020 Elsevier B.V., All rights reserved.