SaaS Management plays an important role in assisting small and medium sized businesses (SMEs) in keeping track of inventory and coordinating transaction processing. Effective tools and facilities, particularly modern information and communication technologies, are required for effective sales management. Despite this, the bulk of enterprises in developing countries, particularly those in remote areas, depend on foreign capital. Software-as-a-Service (SaaS) now facilitates various ways to support business-critical marketing methods and sales strategies. © 2022 Elsevier B.V., All rights reserved.